Saturn 2009 VUE User Manual download pdf (Page 363)

Roadside Assistance is not a part of

the New Vehicle Limited Warranty.

Saturn and General Motors of

Canada Limited reserve the right to

make any changes or discontinue

the Roadside Assistance program at

any time without notiﬁcation.

Saturn and General Motors of

Canada Limited reserve the right to

limit services or payment to an

owner or driver if they decide the

claims are made too often, or

the same type of claim is made

many times.

Services Provided

• Emergency Fuel Delivery:

Delivery of enough fuel for

the vehicle to get to the nearest

service station.

• Lock-Out Service: Service is

provided to unlock the vehicle

if you are locked out. A remote

unlock may be available if

you have OnStar

®

. For security

reasons, the driver must

present identiﬁcation before this

service is given.

• Emergency Tow From a Public

Road or Highway: Tow to the

nearest Saturn retailer for

warranty service, or if the vehicle

was in a crash and cannot be

driven. Assistance is also

given when the vehicle is stuck

in sand, mud, or snow.

• Flat Tire Change: Service is

provided to change a ﬂat tire

with the spare tire. The spare tire,

if equipped, must be in good

condition and properly inﬂated. It

is the owner’s responsibility

for the repair or replacement of

the tire if it is not covered by

the warranty.

• Battery Jump Start: Service is

provided to jump start a dead

battery.

• Trip Interruption Beneﬁts and

Assistance: If your trip is

interrupted due to a warranty

failure, incidental expenses may

be reimbursed during the 5 years/

100,000 miles (160 000 km)

Powertrain warranty period. Items

considered are hotel, meals, and

rental car.

Services Not Included in

Roadside Assistance

•

Impound towing caused by

violation of any laws.

• Legal ﬁnes.

• Mounting, dismounting or

changing of snow tires, chains,

or other traction devices.

• Towing or services for vehicles

driven on a non-public road or

highway.

Customer Assistance Information 7-7

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