Saturn 2008 Aura Specifications download pdf (Page 31)

Notiﬁcation of Name/Address Change

If you have purchased a previously owned Saturn

or have changed your name or address, provide this

information to your nearest retail facility service

department or the customer assistance center.

Participation in Better Business Bureau

Mediation/Arbitration Program

Both Saturn and your retailer are committed to making

sure you are completely satisﬁed with your new

vehicle. However, if you continue to remain unsatisﬁed

after following the procedure outlined in Steps One

and Two, you should ﬁle with the BBB Auto Line

Program to enforce any additional rights you may have.

The BBB Autoline Program is an out of court program

administered by the Council of Better Business Bureaus

to settle automotive disputes regarding vehicle repairs

or the interpretation of the New Vehicle Limited

Warranty. Although you may be required to resort to this

informal dispute resolution program prior to ﬁling a

court action, use of the program is free of charge and

your case will generally be heard within 40 days.

If you do not agree with the decision given in your case,

you may reject it and proceed with any other venue

for relief available to you.

You may contact the BBB Auto Line Program using the

toll-free telephone number or write them at the

following address:

BBB Auto Line Program

Council of Better Business Bureaus, Inc.

4200 Wilson Boulevard

Suite 800

www.lemonlaw.bbb.org

Arlington, VA 22203-1804

Telephone: 1-800-955-5100

This program is available in all 50 states and the

District of Columbia. Eligibility is limited by vehicle age,

mileage, and other factors. Saturn reserves the right

to change eligibility limitations and/or to discontinue its

participation in this program.

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Saturn 2008 Aura Specifications Page 31